Social media is media that happens to be social. To use it well it’s necessary to think like a media company, such as NBC, ESPN, or HBO. All of these companies manage multiple networks or channels that collectively represent their business brand for a socially influenced community. Once you develop that essential mindset you are equipped to […]
Built In Social Business Expectations
October 10, 2012 by Jeff Korhan
What would you think if you visited your favorite store and they were closed? Over time customers develop expectations, and one of them is that your business is open, ready, and willing to serve. If you operate a small business you understand this. You open and close on time, and follow a number of other […]
QR codes Save Lives
October 2, 2012 by Jeff Korhan
There are many who are quick to dismiss what they do not understand well, and this certainly applies to the QR code. QR codes are much more than a means for connecting the virtual and physical worlds. They are mobile triggers that are portable, and therefore shareable. Consider what would happen if you could unify […]
Google for Authors Simplified
September 21, 2012 by Jeff Korhan
One of the best search features to come along in a while for authors of original content is Google Authorship – one that is not particulary well known outside of tech circles. About Google Authorship This week I received an email from Google about Google Authorship that suggests they are hoping to take it mainstream. […]
When Users are Not Customers
September 16, 2012 by Jeff Korhan
The Ideal User Experience Google’s mission is to deliver the most relevant results for ANYONE performing a search within their platform. Google knows their customer. It’s any person doing a search query, regardless of whether that search is for business or personal reasons. When Google focuses on providing the best user experience, they are equally […]
LinkedIn Pages Like Facebook and Twitter
September 10, 2012 by Jeff Korhan
LinkedIn is making some smart moves to personalize LinkedIn Company Pages, effectively creating a look and feel that is much like that of a Facebook page, while also respecting the professional culture of LinkedIn. Personal is the New Professional People do business with people first, and then with the companies that stand behind them. The […]
The Best Blog Post Length Test
September 6, 2012 by Jeff Korhan
One of the most common concerns for new and experienced bloggers alike is the length of the post. Finding the Right Length Some folks will not read a blog post that is more than 500 words. That’s understandable, because many of them are puffed up pieces that dance around a topic and never clearly make […]
Is Your Social Network an Online Community or Club?
September 3, 2012 by Jeff Korhan
Successful social networking depends upon a number of factors, with your personality, values, and beliefs being some of the more highly relevant ones. Social media is social, and that means your personal values and beliefs will eventually be expressed, whether that is intentional or not. Knowing that most people are looking for agreement in social […]
Why Isn’t Your Business Blogging?
August 31, 2012 by Jeff Korhan
As a consumer yourself, wouldn’t you like to have easy access to fresh updates concerning the products and services you regularly use? Your customers are no different. Customers have been conditioned to expect answers whenever they need them. When they don’t get what they want your reputation erodes. Knowing this, why are so few small […]
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Fun with Facebook Comment Emoticons
If you believe as I do that Facebook is for showing off – then this is for you. Facebook has now activated emoticons for comments – those little versions of the smiley face and more. They will not work for status updates – only comments. Friendly emoticons are a great way for businesses to humanize […]
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