Customer Experience Defines Your Brand

Every entrepreneurial venture starts with a vision. That vision is an intention – one that guides the early course of the business. It’s one that shapes business practices to build customer loyalty and sustain growth. Eventually, there comes a time when customers have a vision that defines your brand – one that is largely determined […]

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3 Powerful LinkedIn Profile Tips

Whether you are looking for a job or new customers, your personal LinkedIn profile is an invaluable resource. To get the most out of LinkedIn, its important to go beyond the basics. Even when LinkedIn congratulates you for having a profile that is 100% complete – there is still much more that you can do. […]

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Humanize Email Marketing for Results

If you expect to get your marketing emails opened and read, you need to consistently deliver useful information, while also respecting the cardinal rule of content marketing – quickly and clearly make your point. That’s just the beginning. Having accomplished that, you then have to get your prospects and customers to take action – such […]

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The Cardinal Rule of Content Marketing

When people encounter situations and circumstances that are complex – and open to interpretation, their only saviors are clarity and simplicity. That’s the role of content marketing. Consumers today are looking for answers – solutions that solve their problems without compromise. Imagine that you are responsible for a project that requires fastening pieces of lumber […]

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Why Marketers are Now In the Answers Business

Google’s vision for search business is simple:  One has a thought and instantly gets an answer that is 100% relevant. This means you as a marketer are in the answers business. If you want to grow your business by extending its reach online, you have to get serious about providing answers that are most requested […]

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A Little Blogging Secret

A belief that many small businesses share is that delivering exceptional work will naturally attract everything necessary to support their business. This is also one of the secrets of blogging – stay in the game, strive to create valuable, innovative and inspiring content, and everything else will fall into place. Hardly a day goes by […]

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Say Goodbye to Little White Marketing Lies

At an early age, many of us were taught the distinction between a lie and a white lie, with the latter being a socially acceptable lie – one that serves a benevolent purpose. In fact, for years bending the truth a bit has been an acceptable marketing practice . Remember the film Forrest Gump? Even […]

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5 Best Practices for Local Small Business

Today is Small Business Saturday – a day dedicated to supporting small businesses in local communities. Much of the publicity surrounding this marketing effort to create awareness for small businesses is on the word small. Yet, isn’t being local more relevant? Location is often what differentiates small businesses that are part of the fabric of […]

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The Purity of Work and Art

To create outstanding work it is essential to start from the beginning – focusing on its most basic and essential qualities. As film animation studio Pixar achieved success with blockbuster films such as Toy Story, business partner Disney, and CEO Steve Jobs decided it was time build a new home that would encourage more creative […]

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