Write a Letter

The most effective marketing tactics are uncommon. This is why the now uncommon practice of writing and sending physical letters can make your marketing more real, distinctive, and memorable.  During our long holiday weekend here in the United States I decided to step back from my business and take the time to consider what have been […]

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TinyLetter Simplifies Email Newsletters

Today MailChimp acquired TinyLetter to provide email newsletters capabilities for anyone that can send an email. Seriously, it’s that easy. Want proof.  Notice how they get you started by having you select your username – which then becomes the sign-up URL for your newsletter. In other words, one step at a time. Oh, and like […]

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What is Your Marketing Key Note?

The night before my keynote presentation to independent retailers this past weekend, I was testing and preparing the final details for the next morning. Just before knocking off for the evening I decided to clean up my blog reader.  That’s when I discovered some new research that reinforced the key note or point of my […]

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Ask Your Customers the Tough Questions

What is the most valuable, and and yet underutilized resource in your business? For most small businesses, it is your customers – and what they will tell you if you ask them properly. If you believe this to be true – as I do, then the challenge is determining the best questions to ask them […]

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Is Your Online Marketing Intuitive?

Anything worth doing is worth doing right. That’s an expression that I have always lived by.  It’s also one that can create a great deal of pain for perfectionists like me – and turbulence for those around us. Perfectionism is a personal quality that I normally keep to myself. Nobody wants to be around a […]

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It’s Only a Matter of Time

Years ago we used to joke about not knowing how to program our VHS recorders. Eventually the pain of missing our favorite television programs forced us to learn. That piece of technology was for entertainment.  Now technology has become essential to running a smart business. One of those technologies is web marketing, which includes social […]

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How Giving Your Customers Your Best Energizes Your Business

Are you giving your customers more than the competition? How about your absolute best? Both approaches will enable you to keep their business.  One of them will make you better for all of your customers – while also helping you to attract new ones. This weekend we successfully moved my daughter into the house she is […]

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Social Media Tips for Local Retailers

What is the primary goal of a local retailer?  Getting people into the store. That’s what I’ve learned while doing my research for my keynote presentation next week to about 750 retailers. If you are an online business you want to drive traffic to your website because that’s your place of business.  If you are […]

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New Ways For Using QR Codes

Can you scan a QR code at 30,000 feet? Indeed you can – even without an Internet signal.  The logical question is where is the value if you cannot link to the web?  Read further and I’ll share some insights. Use QR Codes to BookMark Links When you scan a QR code with one of […]

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Why Communities Are The New Markets

If you are invested in any of the global stock markets you recently experienced some unnerving fluctuations as valuations fluctuated by 25% or more in a matter of days. And what was the cause?  Human behavior. There is no other way to explain the highs and lows.  The value of those companies did not materially […]

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