Creativity is Just Connecting Things

The title of this article is a quote by Apple CEO Steve Jobs. Is it a valid statement? Here’s a personal example that will help you to decide for yourself. First Start with Awareness Too often we think of creativity as a complicated process that only works when the stars align – when everything is […]

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How to Stay Top of Mind with Prospects, Customers, and Advocates

Staying top of mind with prospects, customers, and advocates is essential for growing your business. There is an easy way to do this that requires almost no effort.  In fact, it may not require any effort at all. A couple of months ago I was the keynote speaker for a diverse group of small businesses in […]

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Klout is Influence

In the early days of modern civilization (before the Internet) – there was an expression that it’s not what you know but who you know. Back then, information, power, and therefore influence, were localized. If you were in-the-know, you had influence.  And that influence could be wielded to accomplish objectives. Information is now readily available […]

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How To Make Your Marketing Memorable

To make your marketing memorable you have to make it so colorful, so exciting, and so different from anything that has previously been imagined that it cannot possibly be forgotten. The foregoing statement is an adaptation that paraphrases a quote from Moonwalking with Einstein:  The Art and Science of Remembering Everything, by Joshua Foer. It’s […]

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Planely Enhances Productivity for Business Travel and Events

Planely is the social app I would have created years ago if I had the technical capabilities to do so.  Extend Your Networking Beyond Events Every year I attend many conventions, expos, and events – sometimes to stay current in my profession, but more often because I am a speaker at the event. What’s the […]

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Are You Joyful When You Write?

Writing is a creative process – one that requires something more than focus to produce favorable results. The last few weeks I have been in a writing slump. The quality of my work has ranged from acceptable to exceptional. However, until I made a significant breakthrough, the process for achieving it all could only be described […]

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What Is Your Social Media Vision?

It was no more than a few years ago that we had no idea where social media was going.  Nevertheless, many of us intuitively knew that we should get on board to see where where it could take us. After a fair amount of work, a great deal of trial and error, and a few […]

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Customer Service is Moving Online

When the telephone rings (or however it notifies you) – and you know the call is coming from one of your customers, you answer it. Then why do companies establish a presence on the social networks and let comments and tweets go unanswered? I don’t know either. I do know that your customers expect you […]

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