Need a reason to embrace content marketing? People tend to fear what they do not understand. Therefore, they are unlikely to work with your business if they do not understand your process for helping them. Your current customers are your customers because you have earned they trust. They know, like, and understand you and your […]
How To Be So Helpful They Can’t Ignore You
April 11, 2014 by Jeff Korhan
Being so helpful (or so good) that people cannot ignore you is the basis of enduring relationships. It’s knowing that someone can count on you – no matter what. Does your marketing communicate that? How about your sales or customer service? Helping and adding value is the new marketing, selling, and customer service. Thanks to […]
Relationship Selling is a Commitment Process
March 26, 2014 by Jeff Korhan
Are you familiar with the negotiating practice of asking for a commitment for a commitment. It’s an important one for building and sustaining relationships, and that makes it essential for successful sales professionals and online marketers Selling is A Series of Mini-Commitments Especially in regards to online marketing, there is often the unrealistic expectation of […]
How Your Business Can Help Its Ideal Customers
March 17, 2014 by Jeff Korhan
Do you understand the primary problems that challenge your ideal customers? If your business is intensely focused on relationships, then it is continually learning about the most relevant problems for which it can be the solution. To attract new customers, they must immediately know your business understands their problems, and can offer relevant solutions for […]
Converting Trust Into Profitable Outcomes
March 12, 2014 by Jeff Korhan
One of the most challenging steps in the sales and marketing process is the final conversion into a desirable outcome for the buyer and the seller. One reason for this is the terminology. The word conversion has a connotation bordering on manipulation. At the very least it suggests the transition is mechanical, like flipping a […]
Relationship Selling in The Trust Economy
March 10, 2014 by Jeff Korhan
Relationship selling and social marketing are becoming one and the same, and this presents numerous advantages for any business that understands how the two work together. If you hate cold calling and the feeling of interrupting your best clients, then stop selling as you know it and get focused on helping. That’s the heart of […]
The Relationship Selling Mindset
March 6, 2014 by Jeff Korhan
Many years ago one of my best customers asked me an important question after we had concluded our business transaction. What’s next? He asked this question for a specific reason, and that was to help me understand how to better help him. Every business should know what should be happening next in their business. This […]
3 Steps to Building Your Content Marketing Mission Statement
February 10, 2014 by Jeff Korhan
As content marketing begins to go mainstream, it is now essential to make it better. Your business has a mission that clearly and succinctly defines why it exists. When you also develop a written mission statement for the content that drives engagement with your community, it will be easier to create more effective content. If […]
How Feelings and Experiences Move Buyers to Action
December 13, 2013 by Jeff Korhan
Legendary sales trainer and motivational speaker Zig Ziglar often stated that selling is essentially a transference of feeling. While logic is part of our decision making equation, people are more often moved to action for emotional reasons – and that includes responding to your social media marketing. Understanding how to create contextual experiences that move people to […]
How Selling Builds Your Tribe
November 15, 2013 by Jeff Korhan
The practice of selling is traditionally considered a transaction or event in which there is an exchange of value between the buyer and seller, and presumably close to equal value. If selling it is indeed an event, then by definition it has to be considered an ending. No wonder most people find selling and associated […]
