Responding to Positive Web Comments

Why does the concern for managing negative web comments overshadow the practice of skillfully responding to positive comments? Positive comments are the seeds of conversations and the beginnings of new relationships.  Shouldn’t this be the focus of your social networking? The focus on having a strong defense (as opposed to a strong offense) suggests that many […]

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Intimacy Sells

One of the illusions of online marketing is that your thousands of fans and followers  can actually be moved to action. Consider that the more your networks grow the weaker every connection becomes. It’s almost as if your business growth cannibalizes the value of your network relationships. Of course, this has been a problem for […]

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Podcast and Audio Book Content are Engaging Mobile Communities

It seems that education, entertainment, and inspiration in all audio formats is absolutely the rage these days. Why is audio suddenly so hot? There are a number of reasons, with the most obvious being the access to this content that smartphones and other mobile devices provide. There are well over a million (probably closer to […]

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5 Tips for Using LinkedIn Contacts

LinkedIn is in the process of rolling out LinkedIn Contacts. In addition to several new features that are giving it a new look and feel – if offers enhanced functionality for better managing your relationships and social engagement. There is no question that all of the major social networks want you to use their service as your social […]

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If I Were Starting Social Media from Zero

A couple of months ago without notice, all of the social media sharing counters on my primary website had reverted to zero. Just like that, thousands of shares that had accumulated over a period of nearly seven years had vanished. Why is this significant? Social sharing is what is known as “social proof.”  It’s evidence […]

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Social Media is Still Uncharted Waters

When you are embarking on a journey whose destination is uncertain, you have to get comfortable with uncertainty. When it comes to social media, uncertainty has been, and for the foreseeable future, will necessarily be part of its use in your marketing equation. These are uncharted waters. Everyone is still learning. So, small businesses simply […]

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Let’s Keep in Touch

By now many of you have heard that this week Google announced effective July 1st  it is eliminating Google Reader, a tool that many of us have relied on to consume massive amounts of online content. Many of you are subscribed to this blog using Google Reader. So, in order for us to keep in touch, […]

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A Year of Social Media Friendship

As many of us approach the close of another calendar year, we begin to look forward to starting the new year fresh. The truth is we can do that any day with our social media communities, but there is something about getting together with family and friends at this time that helps us to reflect […]

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Thank You All

It is Thanksgiving here in the United States and I’d like to thank all of you that have crossed my path, and those who will do so some time in the near future. Thank You Friends I am thankful for how social media has connected me with so many interesting people that I would not have […]

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Google for Authors Simplified

One of the best search features to come along in a while for authors of original content is Google Authorship – one that is not particulary well known outside of tech circles. About Google Authorship This week I received an email from Google about Google Authorship that suggests they are hoping to take it mainstream. […]

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