I recently presented a program on Internet Marketing at an executive retreat in Alabama for a select group of Green Industry leaders from across the country. These executives of mid-sized companies are interested in results, so they asked some challenging questions. Most of those questions can be distilled down to one: Does this Internet Marketing […]
Planet in Peril? The Right Way is Green
November 7, 2008 by Leave a Comment
It has been said that there are only two things people want out of life – they want to be happy and they want to be successful. While this is a generalization, and with all due respect to Abraham Maslow, we can agree this just about covers it. Your definition of happiness and success are […]
Be Cool in Your Business
August 15, 2008 by Leave a Comment
These days I’m hearing a lot of discussion about the importance of being authentic in your business practices. You’ll hear different language, like being transparent, being real – but in short, it all means one thing — Be Yourself. In the 70’s we called this being cool. It means not trying too hard – having […]
Environment Shapes Successful Behavior
August 9, 2008 by Leave a Comment
This past week I had the privilege of hearing the remarkable story of Bill Strickland at the annual convention of The National Speakers Association in New York City. Mr. Strickland has transformed the lives of thousands of inner city kids and their families by creating a center right in the heart of the poorest part […]
Grow Your Business – Stick to What Works
May 11, 2008 by Leave a Comment
Today Sergio Garcia captured his first "major" golf tournament, the lucrative and prestigious TPC at Sawgrass. How did he do it? He went back to the putter that worked for him eight years ago. It’s a simple concept – stick to what works. Or as I’ve said many times in one of my keynote presentations […]
Relationship Selling – Plant the Right Seeds!
April 20, 2008 by Leave a Comment
How often do you tell your colleagues what they do well? This is probably one of their unique qualities that makes the relationship valuable. When you recognize their unique contributions to your business relationship, you validate, reinforce, and most importantly, value what they bring to the relationship. I recently had a client thank me for […]
Teamwork – Play Well with Others!
September 17, 2007 by Leave a Comment
Today I was reading about business school rankings in the Wall Street Journal. I’m especially tuned in to this topic because my daughter Alison will be a freshman in college next year — and her intent is to study – that’s right – business. I think that was what Tom Cruise said in the film […]
Values – Start Here and The Rest is Easy
September 12, 2007 by 2 Comments
Yesterday I had the pleasure of playing golf with Ken Blanchard and several members of his team from The Ken Blanchard Companies right here in Naperville at The White Eagle Golf Club. In addition to being a great storyteller and an all-around good guy, Ken is also a darn good golfer. He certainly humbled some […]
Customer Service – It's the Heart of Your Business
August 28, 2007 by Leave a Comment
After speaking this past weekend at the Summer Symposium of The Professional Landcare Network (PLANET), I’ve been contemplating the fact that great customer service is nothing more than consistently performing to the expectations of your clients. Too often we stop doing what works to try the latest idea. Companies need new ideas to grow, but […]
